Welcome to IGate SMARTZENIE Technology Services Private Limited ("Company," "we," "our," "us"). These
Terms and Conditions ("Terms") govern your use of our website, software, and services (collectively,
"Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.
If you do not agree, you must not use our Services.
Eligibility
You must be at least 18 years old or have legal parental/guardian consent to use our Services. By
using our Services, you confirm that you meet these eligibility requirements.
License and Restrictions
We grant you a limited, non-exclusive, non-transferable license to use our software in accordance with
these Terms. You may not:
1. Modify, distribute, or create derivative works of our software without our written consent.
2. Reverse-engineer, decompile, or attempt to extract the source code.
3. Use our Services for illegal, harmful, or abusive activities.
Account Registration
To access certain features, you may be required to create an account. You are responsible for
maintaining the confidentiality of your account credentials and all activities that occur under your
account.
Payments and Refunds
If our Services require payment, you agree to provide accurate billing information and authorize us to
charge the applicable fees. Refunds will be provided only as outlined in our Refund Policy.
Intellectual Property
All intellectual property rights in our Services, including trademarks, logos, and content, belong to
us or our licensors. You may not use our intellectual property without prior written permission.
Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your information. By using our Services,
you agree to our data practices as described in our Privacy Policy.
Third-Party Links
Our Services may contain links to third-party websites. We do not endorse or assume responsibility for
any third-party content, products, or services.
Disclaimers and Limitation of Liability
Our Services are provided "as is" without warranties of any kind. To the maximum extent permitted by
law, we disclaim all liability for damages arising from your use of our Services.
Termination
We may suspend or terminate your access to our Services at any time if you violate these Terms. You
may also stop using our Services at any time.
Changes to These Terms
We may update these Terms from time to time. Continued use of our Services after changes constitute
acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of [Jurisdiction]. Any disputes shall be resolved in the courts
of [Jurisdiction].
Privacy Policy
SmartZenie and its sub products are very friendly to the customers / devices
and are easy to operate by the customers;
This page informs you of our policies regarding the collection, use and disclousure of
personal data when you use the service and the choices you have associated with that data.
This Privacy Policy is for SmartZenieIgate and owned by SmartZenie Technology Services Private
Limited.
We use your data to provide and improve the Service. By using the Service,
you are agree to the collection and use of information in accordance with this policy. Unless
otherwise defined in
this
Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions accessible
from SmartZenie Igate.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve
the service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or Identify you (Personal Data).
Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Cookies and Usage Data
Usage Data
We may also collect information, how the Service is accessed and used (Usage Data).
This Usage Data may include information such as your computer's internet protocol address,
browser type, browser version, the pages of our Service that you visit, the time and data of your
visit,
the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold
certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device. Tracking technologies
also used are beacons, tags, and scripts to collect and track information and to improve and analyze
our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our service.
Preference Cookies: Weuse Preference Cookies to remember your preferences and
various settings.
Security Cookies: We use Security Cookies for security purposes.
Use of Data
SmartZenie uses the collected data for various purposes:
To provide and maintain the Service.
To notify you about changes to our Service.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer care and support.
To provide analysis or valuable information so that we can improve the Service.
To monitor the usage of the Service.
To detect, prevent and address technical issues.
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers
located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside India and choose to provide information to us, please note
that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your
agreement to that transfer.
SmartZenie will take all steps reasonably necessary to ensure that your data is treated securely and
in accordance
with this Privacy Policy and no transfer of your Personal Data will take place to an organization or
a country
unless there are adequate controls in place including the security of your data and other
personal information.
Disclosure of Data
Legal Requirements
Smartzenie may disclose your Personal Data in the good faith belief that such action is necessary
to:
To comply with a legal obligation
To protect and defend the rights or property of Smartzenie
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the
Internet, or method of electronic storage is 100% secure. While we strive to use commercially
acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (Service Providers),
to provide the Service on our behalf, to perform Service-related services or to assist us in
analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and
are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website
traffic. Google uses the data collected to track and monitor the use of our Service.
This data is shared with other Google services. Google may use the collected data to contextualize
and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by
installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics
JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about
visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web
page: https://policies.google.com/privacy?hl=en
Children’s Privacy
Our Service does not address anyone under the age of 18 (Children).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If
you are a parent or guardian and you are aware that your Children has provided us with Personal
Data, please contact us. If we become aware that we have collected Personal Data from children
without verification of parental consent, we take steps to remove that information from our servers.
Refund Policy
SMARTZENIEIGATE is committed to providing our customers with high-quality products and excellent
customer service. We understand that there may be circumstances where you need to return a purchase.
Please read our refund policy carefully to ensure a smooth process.
Refund Process
Processing Time: Once we receive your returned item,
our team will
inspect it and process your refund within 7 - 10 business days.
Refund Method: Refunds will be issued to the original
payment method
used during the purchase.
Partial Refunds: In some cases, partial refunds may be
granted for
items with obvious signs of use or that are not in their original condition,
or items
returned more than 30 days after delivery.
Refund Time Frame: Once on initiating the Time Frame, It will credit to your
account with in 4 hours.
As part of Partial Refunds, Any GST or Tax is not refunded and along with it 50 /- of amount
will be deducted as part of Conveniece Charge.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the
new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change
becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy
Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: